Last Modified Date: May 22, 2024
Effective Date: May 18, 2024

We respect your privacy and care about how your personal data is used online. To be fully transparent, we want to provide you with a clear understanding of the privacy practices we employ at cntp.org. Please take the time to read through this entire policy to ensure you comprehend our practices.

1. Personal Data We Collect
We gather various types of personal data that can identify you, such as your name, IP address, and email address. This information is obtained through several methods:

• Newsletter Opt-In: Name, email, and optional questions about your interest/experience as an association professional.
• Waiting List: Name and address.
• Transactions: Name, email, billing info, and payment details.
• Submitted Questions: Name, email, and your question.
• Lessons: Name and email.
• Webinars: Name and email.
• Community: Name, email, optional profile picture, social media handles, and a self-description.

2. Purpose of Processing Your Data
We collect the above information for these specific purposes:

• Email Course Opt-In: To send you info on the course and related topics.
• Waiting List: To notify you about course/service availability.
• Transactions: To process your purchases.
• Submitted Questions: To provide answers to your inquiries.
• Lessons: To deliver lessons you’re interested in.
• Webinars: To grant access and share event information.
• Community: To provide access to the community platform.

3. Legal Basis for Collecting and Processing
Our legal basis varies depending on how we process your data:

• Email Course Opt-In: With your consent.
• Waiting List: With your consent.
• Transactions: As part of a contractual obligation.
• Submitted Questions: Legitimate interest in responding to you.
• Lessons: With your consent.
• Webinars: With your consent.

4. Data Access
We use third parties to process and access your data as described above. They provide essential digital infrastructure for us to deliver products and services. These include:

• Payment processors
• Customer service platforms
• Contest/survey platforms
• Email communication managers
• Marketing funnel providers
• Website management, design and programming services
• Community platform
  All third parties are contractually bound to only use your data as authorized by us.

5. Cookies and Tracking
We use cookies to track you and provide a user-friendly experience, like expedited account logins. We also gather info on site usage to understand user interests and behaviors. Most cookies can be blocked through browser settings and the cookie consent notice. See our Cookie Policy for more details.

6. Data Retention Periods
Retention times vary based on the original purpose:

• Email Course Opt-In: 36 months
• Waiting List: 24 months
• Transactions: 4 years (for tax audits)
• Submitted Questions: 5 years
• Lessons and Webinars: 26 months

7. Your Data Rights
You have the right to access, correct, erase, object to, export, and halt automated processing of your data. We believe you own your data and will comply with requests whenever possible. Contact us to exercise these rights.

8. Right to Withdraw Consent
Wherever we’ve asked for consent to collect/process your data, you have the right to withdraw that consent by contacting us.

9. Data Transfers
We are U.S. based and your data is collected and stored here. We do not transfer it internationally.

10. Privacy Concerns and Complaints
Contact us with any privacy questions or requests. If you feel an issue is unresolved, you have the right to file a complaint with a Supervisory Authority.

Data Controller:
CNTP
712 H ST NE STE 1133
Washington, DC 20002

11. Do Not Track Signals
We do not currently honor browser-issued “do not track” signals.

12. California Eraser Law
If you are under 18, reside in California, and have provided personal info/content to us, you can request its deletion under the “California Eraser Law.” Contact us to submit a request.

13. Privacy Policy Updates
We may update this policy at any time. We will post a notice 30 days before changes take effect and email you if we have your address. You may exercise rights under the new policy before then.

14. Legal Disclosures
We may disclose personal info if legally required to comply with the law, defend our rights/property, or protect public/user safety under exigent circumstances.

15. DMCA Compliance
To comply with the DMCA, we may be legally required to disclose your info to a copyright holder who has submitted a complaint.

16. Security Measures
We have SSL protocols in place to prevent loss, misuse, or alteration of info obtained from you, but cannot guarantee against such occurrences. We will provide appropriate breach notifications if required.

17. Third-Party Sites
We link to other sites but do not control their privacy policies. Review those policies before providing personal info.

18. Business Sale
If we sell this site/business, your personal info will be a transferred asset.

Contact us with any questions about this Privacy Policy.